Getting started
Two short paths: the person who sets the workspace up, and the people who join it. Nothing to install — the whole product runs in the browser.
Create the workspace, choose a plan, verify your email, then build the folder tree and invite your team.
6 steps · about 15 minutes Start with step 1 → 02Accept the invitation, set a password and start working in the folders you were given.
3 steps · about 2 minutes Jump to the member path →Who does what
A workspace has people who shape the structure and people who work in it. The split is enforced by the product, not by a written policy.
Sets the workspace up: creates departments, invites colleagues, decides who gets which folder — and pays for the plan.
Works inside the folders they were granted. The sidebar shows those folders and the parents needed to reach them — nothing else.
The rule: content access is never granted to an administrator. If someone needs to open files, they join as a member — administrator accounts stay for structure and seat management.
| Action | Administrator | Member with a grant |
|---|---|---|
| Create folders and shape the tree | Yes | Manager only |
| Invite people and grant access | Yes | Manager, inside their subtree |
| See file names and sizes | Never | In granted folders |
| Preview or download a file | Never | Yes |
| Upload or edit files | Never | Editor and above |
| See workspace storage and seats | Yes | No |
| Change plan or payment method | Billing owner | No |
Swipe the table sideways to see every column.
Steps 1–3 get the workspace live. Steps 4–6 turn it into something a department can actually use. You never need to repeat this for a new colleague — that is the member path at the end.
Open Create a workspace and fill in four fields: company name, your name, a work email and a password of at least eight characters. Pick the plan you intend to buy here — the choice carries through to the payment page. Both consent boxes are required before the button enables.
Complete card payment on the secure checkout page. The workspace already exists at this point but stays locked: storage and seats are written only after the first successful payment. Until then the app shows a payment-pending notice instead of your folders.
We email a verification link to the address you registered with. Open it within 24 hours. Until the address is verified the workspace stays locked even when the payment already succeeded — the screen offers a resend, and only the newest link works.
Go to Drive and create one top-level folder per department, then nest the folders that belong inside them. Access is attached to folders and inherited downwards, so decide the shape before you grant anything — a folder moved later takes its inherited access with it.
Invitations and folder access are two separate actions. First add the people on Members, then decide what each of them can open in Drive.
In the invitation dialog, enter a work email and choose Member or Administrator. The invitation is a single-use link that expires after seven days. If the email cannot be delivered, the dialog shows the link so you can pass it on yourself.
Then open the department folder, choose Manage access, pick a person and a role, and grant. The grant covers that folder and every subfolder beneath it.
Members is the workspace dashboard: storage used against the plan, active and pending seats, the number of folders and any invitation still waiting to be accepted. The activity list records grants, invitations and folder changes, so you can see who changed access and when.
Everything here takes a couple of minutes. You never choose a plan, and you never see billing.
The invitation arrives as an email with a single-use link. Open it and the app shows the workspace name and the role you were invited as. The link expires after seven days — ask your administrator for a new one if it has.
Your email address is already filled in and locked. Add your name, choose a password of at least eight characters, and select Join workspace. You are signed in immediately — there is no separate email verification, because the invitation was delivered to this address.
Your sidebar shows only the folders you were granted, plus the parent folders needed to reach them. A parent you cannot read is marked Navigation only: click through it, but its files stay hidden.
If something stalls
Still stuck? Use the contact form and include the workspace name and the email address you signed up with.
Sign in and choose Resend verification email on the verification screen. Check spam first. Only the newest link works, and every link expires after 24 hours.
Ask the administrator to open Members and copy the link from Pending invitations, or to invite the same address again — that replaces the old link.
The workspace is created before the payment clears, so it stays locked until the first successful payment. The billing owner can finish checkout from Billing; storage and seats appear as soon as it clears.
That folder is a parent shown for navigation only. Your access is somewhere below it, so open the subfolder you were granted. If it still looks wrong, ask the administrator to check your grant on that folder.
The workspace reached its storage limit. Uploads resume when the billing owner moves to a larger plan or files are deleted; downloads keep working in the meantime.
No. Administrator accounts can list folders, members, seats and grants, but file names and contents are not returned to them — not in the app, and not in the audit log.
Yes. The billing owner can switch at any time: an upgrade applies immediately, while a downgrade is refused until current storage use and seat count fit the smaller plan.
Ready when you are
